| Before
Submitting an email, please review the troubleshooting
tips and notes below
|
| Problem
|
Solution
|
-
System is getting "Timed-out" message
|
Your computer has set
idle on one page for 20 or more minutes
OR
"Cookies" are disabled - cookies must be enabled for these pages to function
correctly
|
-
Unable to make reservation
|
Verify that you are using a
compatible browser. This is a secure web page that uses 128 bit security. This
requires you use Micorsoft IE, Version 4.5 or higher or Netscape
Navigator,Version 4.05 or higher. If you still are unable to complete a
reservation, and you are using one of the above mentioned browsers, please call
1-877-664-7787 .
|
-
Do not know or have forgotten your password
|
Use the password reminder page on
the login screen. Your password will be emailed to you after proper
verification of your account.
|
-
Do not know your email address that you used for
registration
|
Call our Customer Service
Department at 1-877-664-7787 between the hours specified below.
|
-
Unable to print your confirmation
|
A confirmation notice will be sent
to your e-mail address.
|